At Gulandama, we value your satisfaction and strive to ensure every piece you receive is crafted to perfection. However, if for any reason you’re not fully satisfied with your purchase, we’re here to help.
You are eligible for a return or exchange if:
The product you received is damaged, defective, or incorrect.
You wish to change the size of your article.
Conditions for Return/Exchange:
Items must be returned within 10 days of receiving your order.
All tags and labels must remain intact and attached.
The item should be unused, unwashed, and in its original condition and packaging.
What you’ll get:
You can opt for a full refund or an exchange of the item (depending on availability).
To initiate a return or exchange, please contact our customer care team via [email/WhatsApp/contact form] with your order number and reason for return. Once approved, further instructions will be provided.
Please note:
Items that do not meet the above conditions may not be eligible for return or exchange.
Refunds will be processed within 7 business days after the returned item is received and inspected.